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Inspiring positive change through forward-thinking solutions

The cover page of the IT Strategic Plan booklet

IT Strategic Plan FY24-26

Our plan guides the use of technology resources and initiatives to enhance public services, streamline operations, and improve overall governance within the County.

Read about our strategic plan
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Innovation. Collaboration. Excellence.

Technology Service and Solutions (TSS) is the County of Santa Clara’s primary Information Technology solutions provider. Partnering with other County departments and local governments, TSS develops innovative, cost-effective technology solutions that aim to enhance the quality of life for the residents of Santa Clara County. TSS is where creativity thrives.

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Fostering a culture of growth and well-being

Our employees are our most valuable asset, and the success of our organization depends on them. We believe happy employees are the most creative and productive, so it’s essential that they find fulfillment in what they do. We offer growth opportunities and prioritize work-life balance through a hybrid schedule, making TSS a great place to work.

An employee writing on a window glass with her coworker behind her.

Transforming County services through the implementation of innovative solutions

TSS manages a large customer portfolio and works with our business partners to ensure County residents have access to essential services. We implement technology solutions that transform the way the County and community do business and invest to enable continued growth of our existing solutions. TSS reports project accomplishments, including descriptions of completed initiatives and their benefits.

Read our FGOC report- Spring 2023
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Building a sense of community

TSS employees take the time to connect with each other. We plan in-person holiday potlucks, summer barbeques, as well as online events like the Pet Halloween Costume Contest, Holiday Home Decoration Contest, barbeques, and the TSS t-shirt design contest. Employees also stay connected via our newsletter and quarterly All Staff Meetings.

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Diversity, equity and inclusion

At TSS, inclusivity is one of our core values. We are proud of the cultural and racial diversity within our employee ranks. Each of our employees brings a unique viewpoint and perspective to our department that helps us understand where we can improve and drive innovation. We believe everyone deserves the opportunity to advance within our organization, and we will continue focusing on equity at every level and through all functional areas.